Support

Get Help

Need help with TypeSnap? We’re here for you.

Quick Links

• Import Guide - Migrating from TextExpander
• Features - What TypeSnap can do
• FAQ - Common questions

Contact Us

Email: support@typesnap.app

We typically respond within 24 hours. Please include:

• Your macOS version (e.g., macOS 15.2)
• TypeSnap version (found in TypeSnap → About TypeSnap)
• A description of the issue
• Steps to reproduce, if applicable

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FAQ

TypeSnap isn’t expanding my abbreviations

1. Make sure TypeSnap is running (check for the menu bar icon)
2. Verify the snippet is enabled (not grayed out in the list)
3. Check that accessibility permission is granted:
   • System Settings → Privacy & Security → Accessibility → TypeSnap ✓
4. Try removing and re-adding TypeSnap from the Accessibility list

How do I back up my snippets?

Your snippets are stored at:

~/Library/Application Support/TypeSnap/

Copy this folder to back up your data. To restore, replace the folder on your new Mac.

How do I sync between multiple Macs?

Enable iCloud sync in Preferences → Sync. Your snippets will sync via your iCloud Drive.

Can I use TypeSnap on iOS?

Not currently. TypeSnap is Mac-only. We may explore iOS in the future.

My snippets disappeared after an update

Check if they’re in the backup folder:

~/Library/Application Support/TypeSnap/Backups/

TypeSnap creates automatic backups. You can restore from the most recent one.

How do I uninstall TypeSnap?

1. Quit TypeSnap (right-click menu bar icon → Quit)
2. Drag TypeSnap from Applications to Trash
3. Optionally, delete your data folder:

   ~/Library/Application Support/TypeSnap/
   

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System Requirements

• macOS 13 (Ventura) or later
• Apple Silicon or Intel Mac
• ~50 MB disk space